§ 1. Be pro-active! Ask how the workman plans to
handle the emergency and how long he expects it to take. Discussing this up
front gives workmen boundaries to work in, and shows that you're not a passive
push-over.
§ 2. Explain the 'house rules' before work
begins. If clearing up after workmen gets your blood boiling, then say so.
Different people have different likes and dislikes - workmen will appreciate
the clarification.
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